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WSIAT FINDS LIMITATIONS ON
      MENTAL STRESS UNCONSTITUTIONAL 
 
      
 
 
On
      April 29, 2014, Ontario's Workplace Safety and Insurance Appeals Tribunal
      (the "Tribunal") issued a significant decision regarding
      entitlement to benefits for chronic mental stress under the Workplace
      Safety and Insurance Act, 1997 ("WSIA"). In Decision
      No. 2157/09, the Tribunal found that the provisions in the WSIA
      limiting entitlement to mental stress that "arises from an acute
      reaction to a sudden and unexpected event" violate the equality
      guarantee in section 15 of the Canadian Charter of Rights and Freedoms
      (the "Charter") and are therefore unconstitutional. The
      Workplace Safety and Insurance Board ("WSIB") policy
      implementing these legislative provisions was also found to be
      unconstitutional.  
As
      we discuss in this FTR Now, the Tribunal's decision in this case
      is likely to have a significant impact on employers of all sizes, and
      will likely increase the number of claims filed by employees who allege
      that they have suffered mental stress as a result of the regular
      stressors of the workplace. Employers are strongly encouraged to manage
      these claims, and their workplaces, more carefully as a result of this
      decision.  
THE
      DECISION 
Decision No. 2157/09 involved a claim for
      benefits under the WSIA by a nurse who had worked in a hospital
      for 28 years. She alleged that, for a period of 12 years, she was subject
      to ill treatment by a doctor with whom she worked. The Employer was aware
      of this conduct, and the Tribunal found that the Employer took no steps
      to deal with the purported mistreatment, and reduced the worker's duties.
      She further alleged that the doctor's conduct resulted in her being
      diagnosed with an adjustment disorder with mixed features of anxiety and
      depression. As a result of this illness, the worker was unable to work
      and applied for benefits with the WSIB. There was no assault and no
      threat of any physical violence.  
The
      worker's claim for benefits was denied by the WSIB. The WSIB relied on
      subsections 13(4) and (5) of the WSIA, which provide as follows:  
13 (4) Except as provided in subsection (5), a
      worker is not entitled to benefits under the insurance plan for mental
      stress. 
(5) A worker is entitled to benefits for mental
      stress that is an acute reaction to a sudden and unexpected traumatic
      event arising out of and in the course of his or her employment. However,
      the worker is not entitled to benefits for mental stress caused by his or
      her employer's decisions or actions relating to the worker’s employment,
      including a decision to change the work to be performed or the working
      conditions, to discipline the worker or to terminate the employment. 
The
      WSIB denied the worker's claim for benefits because it did not satisfy
      the requirements of subsection 13(5) or the WSIB's policy, as the mental
      stress she suffered was not "an acute reaction to a sudden and
      unexpected traumatic event."  
The
      worker appealed the WSIB's decision to the Tribunal. In an interim
      decision (Decision No. 2157/09I), the Tribunal concluded that the
      worker would have had entitlement to benefits but for the exclusions in
      subsections 13(4) and (5) of the WSIA. The worker then challenged
      the constitutionality of these sections.  
In
      her challenge, the worker submitted that the provisions of the WSIA
      limiting entitlement to chronic mental stress violated the Charter's
      equality guarantee because they drew an unnecessary and discriminatory
      distinction between those with mental disabilities and those with
      physical disabilities. In this regard, the worker alleged that the
      practical effect of subsections 13(4) and (5) was to prohibit entitlement
      for mental disabilities in circumstances where entitlement would be
      granted for physical disabilities. In the worker's view, this placed an
      additional hurdle in front of individuals who had mental disabilities,
      who were already a historically disadvantaged group.  
Ontario's
      Attorney General provided submissions supporting the constitutionality of
      subsections 13(4) and (5) of the WSIA. The Attorney General relied
      on the fact that it is notoriously difficult to diagnose mental disorders
      and determine what caused them. In the Attorney General's view,
      subsections 13(4) and (5) merely operated as a statutory codification of
      these difficulties and operated to limit entitlement to mental stress for
      those cases where the mental stress was clearly work-related.  
The
      Employer did not participate in the appeal and therefore did not provide
      any submissions regarding the constitutionality of subsections 13(4) and
      (5) of the WSIA. The Employer also did not provide any submissions
      on the underlying facts supporting the worker’s claim.  
The
      Tribunal granted the worker's appeal and held that subsections 13(4) and
      (5) of the WSIA and the WSIB's Traumatic Mental Stress Policy
      violated section 15(1) of the Charter on the basis that limiting
      entitlement for mental stress to situations of "an acute reaction to
      a sudden and unexpected traumatic event" was substantively
      discriminatory both in perpetuating prejudice and disadvantage, and
      failing to correspond to the actual circumstances and characteristics of
      workers with mental disabilities. The Tribunal found that the WSIA
      and the Traumatic Mental Stress Policy improperly place additional
      restrictions on granting benefits to workers with mental disabilities
      that do not exist for workers with physical disabilities.  
The
      Tribunal specifically rejected the Attorney General's argument that the
      difficulty in demonstrating causation in the case of mental disabilities
      was a justification for treating them differently than physical
      disabilities. In the Tribunal's view, any such difficulty could be
      overcome by the application of the general principles of causation, as
      set out in the Tribunal’s jurisprudence.  
In
      the result, the Tribunal held that subsections 13(4) and (5) of the WSIA
      contravened section 15(1) of the Charter and could not be saved by
      section 1 of the Charter. Therefore, the Tribunal declined to
      apply either of these provisions or the WSIB's Traumatic Mental Stress
      Policy to the circumstances of the case. Accordingly, the Tribunal held
      that the worker was entitled to benefits for chronic mental stress.  
The
      Tribunal declined to comment on the constitutionality of the portion of
      subsection 13(5) that precludes entitlement for mental stress arising out
      of decisions or actions of the employer relating to the employment
      relationship. This issue has been left for determination in another case.
       
IMPLICATIONS
      FOR EMPLOYERS 
At
      present, Decision No. 2157/09 only has an immediate impact on the
      claim at issue in that appeal, since the Tribunal is technically not
      bound to follow its own decisions. However, the decision will be highly
      persuasive in any future appeals on this issue at the Tribunal. From the
      Tribunal's perspective, the WSIA no longer limits entitlement for
      mental stress to traumatic mental stress claims. Chronic mental stress
      claims are now eligible for compensation.  
The
      Tribunal's ruling in Decision No. 2157/09, if applied in other
      cases, will have a significant impact on all of Ontario's employers. It
      significantly expands the scope of entitlement for mental stress under WSIA
      and will put increased pressure on employers to limit and address
      stressors in the workplace. All employers, specifically those with
      stressful workplaces, will need to take additional steps to reduce
      workplace stress in order to limit costly and complicated stress-related
      lost time claims.  
Decision No. 2157/09 may not have an immediate
      impact on decisions made by adjudicators at the WSIB level. The Tribunal
      limited its remedy to the specific case before it. It is, therefore,
      unclear whether the WSIB will continue to apply its Traumatic Mental
      Stress Policy. Accordingly, until the situation is clarified, there is
      likely to be significant inconsistency between decisions of the WSIB and
      those at the Tribunal level. There is also likely to be a significant
      increase in appeals to the Tribunal, as well as requests for
      reconsideration flowing from Decision 2157/09.  
Employers
      are encouraged to closely monitor this issue. As the WSIB considers how
      to address this decision, it will be important for employers to remind
      the WSIB of the importance of clear evidence and a careful review of
      files in assessing psychological entitlement.  
Employers
      who have ongoing mental stress cases should ensure that the events giving
      rise to these cases have been, and continue to be, well documented. More
      generally, employers should be reviewing their practices, policies and
      procedures in order to ensure that they are protecting themselves to the
      extent possible from potential mental stress claims.  
      
 
The
      articles in this Client Update provide general information and should not
      be relied on as legal advice or opinion. This publication is copyrighted
      by Hicks Morley Hamilton Stewart Storie LLP and may not be photocopied or
      reproduced in any form, in whole or in part, without the express
      permission of Hicks Morley Hamilton Stewart Storie LLP. © | 
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